Microsoft Defender for Business
Endpoint protection

View and Manage Incidents in Microsoft Defender for Business - Microsoft Defender for Business | Microsoft Learn

In brief

The article’s title, descriptions, navigation steps, severity explanations, and attack-disruption text were revised. The incident screenshot can now be opened in a lightbox.

What Defender admins need to know

Administrators can follow the same incident-management guidance; no configuration change is indicated.

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Documentation change

The comparison below shows only the changed extract. Use the full-page view for complete context.

View and manage incidentsManage Incidents in Microsoft Defender for Business - Microsoft Defender for Business | Microsoft Learn

AsWhen Defender for Business detects threats are detected and alerts are triggered, incidents are created.triggers alerts, it creates incidents. Your company's security team can view and manage incidents in the Microsoft Defender portal. You must have appropriate permissions assigned toTo perform the tasks in this article.article, you need to have the appropriate permissions assigned. See Security roles and permissions in Microsoft Defender for Business.

This article includes:includes:

  • How to monitor your incidents and alerts
  • Understand alert severity levels

If you see an incident tagged with Attack disruption, it means an advanced attack was detected. See Automatic attack disruption.

  1. In the Microsoft Defender portal, in the navigation pane, go to Incidents & alerts, and then select Incidents. Any incidents that wereThe page lists any created are listed on the page.incidents.

  2. Select an alert to open its flyout pane, where you can learn more about the alert.

    Screenshot of incident selected with flyout openScreenshot of incident selected with flyout pane open.

  3. In the flyout pane, you can do the following tasks:

    • See the alert title.
    • View a list of assets (suchassets, such as devices or user accounts)accounts, that were affected.
    • Take available actions.
    • Use links to view more information and even open the details page for the selected alert.

Alert severity

When a threat is detected, the system assigns a severity level is assigned to each alert that is generated.generated alert.

  • Microsoft Defender Antivirus assigns an alert severity based on the absolute severity of a detected threat (suchthreat, such as malware)malware, and the potential risk to an individual device (if infected).if infected.

  • Defender for Business assigns an alert severity based on the following factors:

    • The severity of the detected behavior.
    • The actual risk to a device.
    • The potential risk to your company.
Scenario Alert severity and reason
Automated attack disruption detects an advanced attack, andattack. It contains devices or user accounts to help prevent the attack from proceeding. High. Attack disruption capabilities help contain an attack so your IT/IT or security team can address it.
Microsoft Defender Antivirus detects and stops a threat before it does any damage. Informational. The threat was stopped before any damage was done.
Microsoft Defender Antivirus detects malware that was executing withinexecuted in your company. The malware is stopped and remediated. Low. Although some damage might occur to an individual device, the malware no longer poses a threat to your company.
Defender for Business detects active malware. The malware is blocked almost immediately. Medium or High. The malware poses a threat to individual devices and to your company.
Suspicious behavior is detected but no remediation actions are taken yet. Low, Medium, or High. The severity depends on the degree to which the behavior poses a threat to your company.
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