Microsoft Defender for Business
Endpoint protectionMicrosoft Defender for Business Troubleshooting - Microsoft Defender for Business | Microsoft Learn
In brief
The page title and headings were capitalized consistently, and periods were added to two troubleshooting list items and their linked reference.
What Defender admins need to know
No product behavior or administrator action is affected.
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Documentation change
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Microsoft Defender for Business troubleshootingTroubleshooting - Microsoft Defender for Business | Microsoft Learn
Use this article as a guide to resolve issues you might encounter in Defender for Business.
We recommend using Microsoft Defender Antivirus together with Defender for Business to get better coordinated protection across products and services. To learn more, see Better together - Microsoft Defender Antivirus and Microsoft Defender for Endpoint.
Users are unable to onboard mobile devices using the Microsoft Defender app.app
If Defender for Business isn't finished provisioning, users might not be able to onboard their mobile devices using the Microsoft Defender app. To confirm whether provisioning is complete, follow these steps:
- If you see a message that says, "Hang on! We're preparing new spaces for your data and connecting them," it means that Defender for Business isn't finished provisioning. This process is happening now, and can take up to 24 hours to complete.
- If you see a list of devices, or you're prompted to onboard devices, it means Defender for Business provisioning is complete. Users should now be able to onboard their mobile devices as expected.
Users are running into issues with the Microsoft Defender app on their mobile devices.devices
If users are reporting issues with the Microsoft Defender app, see the following resources to help troubleshoot their issues:
Fortunately, policy conflicts can be resolved by taking one or more of the following actions:
- Delete your existing policies in the Intune admin
centercenter. - See Troubleshoot policies in Microsoft Intune.
See the following articles to learn more about your security policies in Defender for Business:
@@ -1,6 +1,6 @@ --- layout: FAQ-title: Microsoft Defender for Business troubleshooting - Microsoft Defender for Business | Microsoft Learn+title: Microsoft Defender for Business Troubleshooting - Microsoft Defender for Business | Microsoft Learn canonicalUrl: https://learn.microsoft.com/en-us/defender-business/mdb-troubleshooting summary: > <p>Use this article as a guide to resolve issues you might encounter in Defender for Business.</p>@@ -51,7 +51,7 @@ spProducts: platformId: f24ad4a9-f348-d5d6-944e-7739efa7b2d8 --- -# Microsoft Defender for Business troubleshooting - Microsoft Defender for Business | Microsoft Learn+# Microsoft Defender for Business Troubleshooting - Microsoft Defender for Business | Microsoft Learn Use this article as a guide to resolve issues you might encounter in Defender for Business.
@@ -67,7 +67,7 @@ To confirm that real-time protection is turned on, you can view, and if necessar
We recommend using Microsoft Defender Antivirus together with Defender for Business to get better coordinated protection across products and services. To learn more, see [Better together - Microsoft Defender Antivirus and Microsoft Defender for Endpoint](/en-us/defender-endpoint/why-use-microsoft-defender-antivirus).
-## Users are unable to onboard mobile devices using the Microsoft Defender app.
+## Users are unable to onboard mobile devices using the Microsoft Defender app
If Defender for Business isn't finished provisioning, users might not be able to onboard their mobile devices using the Microsoft Defender app. To confirm whether provisioning is complete, follow these steps:
@@ -77,7 +77,7 @@ If Defender for Business isn't finished provisioning, users might not be able to - If you see a message that says, "Hang on! We're preparing new spaces for your data and connecting them," it means that Defender for Business isn't finished provisioning. This process is happening now, and can take up to 24 hours to complete.
- If you see a list of devices, or you're prompted to onboard devices, it means Defender for Business provisioning is complete. Users should now be able to onboard their mobile devices as expected.
-## Users are running into issues with the Microsoft Defender app on their mobile devices.
+## Users are running into issues with the Microsoft Defender app on their mobile devices
If users are reporting issues with the Microsoft Defender app, see the following resources to help troubleshoot their issues:
@@ -92,8 +92,8 @@ Suppose that Lee has been using Microsoft Intune to manage devices and security
Fortunately, policy conflicts can be resolved by taking one or more of the following actions:
-- Delete your existing policies in the Intune admin center
-- See [Troubleshoot policies in Microsoft Intune](/en-us/troubleshoot/mem/intune/device-configuration/troubleshoot-policies-in-microsoft-intune)
+- Delete your existing policies in the Intune admin center.
+- See [Troubleshoot policies in Microsoft Intune](/en-us/troubleshoot/mem/intune/device-configuration/troubleshoot-policies-in-microsoft-intune).
See the following articles to learn more about your security policies in Defender for Business: